Help

How can I contact you?
You will find all contact information listed in the Customer Service section of Atlantic's site.
How can I obtain an Atlantic Catalog
Retailers interested in obtaining a catalog may fax in a request on company letterhead to:

Attn: Sales Department Fax # (562) 903-9053
I have looked everywhere for your item and want to purchase this item through your company. How can I go about doing this?
If certain products can not be found at a retail store you may purchase some items directly through our company website using a VISA, MASTERCARD, or American Express credit card. You may also prepay with a check or money order made out to Atlantic, Inc. This should be mailed to:

Atlantic, Inc.
Attn: Customer Service
P.O. Box 2399
Santa Fe Springs, CA 90670

Please enclose a letter specifying your name, address, telephone number and which item number you would like to purchase.

*** Before placing your mail order please call us at (800)747-2660 to verify the availability of the item and to calculate shipping charges.

*** California residents must also include 8.25% sales tax.
What is the difference between K/D and assembled?
K/D (Knock Down) are products that require assembly.
Do you have Assembly Instructions
Yes, we provide instructions for our product requiring setup. The link is located at the bottom of the page titled "Assembly Instructions". For further help please contact Customer Service at Atlantic.
Do you accept credit cards?
Yes, we accept VISA, Mastercard, and American Express only.
If my Atlantic item is missing hardware or a part is damaged can replacement parts be sent directly to me?
Yes, simply contact Customer Service 800-747-2660 or
Email: customer_relations@atlantic-inc.com
Business hours are M-F 8am through 5pm Pacific Standard Time.
Do you ship to Canada?
No, but you may place an order through our distributor:
Affinity Electronics of Canada Inc.
Phone: 888-669-8158
Fax 888-499-5156
sales@affinitycanada.com
Do you ship overseas?
Atlantic does not ship overseas. Contact Customer Service for overseas distributor information.
Does this item come in another color/finish?
Items are only available in the finish shown on our website.
Are Atlantic speaker stands compatible with my speakers?
It’s just not possible to keep up with every speaker manufacturer to easily answer this question. To get a better idea we suggest looking at the assembly instruction section of our website for the stands or brackets in question. If you still need additional information, Customer Service is available M-F 8am through 5pm Pacific Standard Time.